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USAAssembly and after-sales service: two DEA flagships
Commitment and accuracy are key factors for anyone working at DEA. Accuracy and quality represent our greatest strengths, in the production of modular furniture as in the rest of our activities. Today we will tell you about assembly and after-sales services.
Planning and optimising assembly are very important components for any company. An optimised and well-executed assembly phase can allow for considerable time savings and visible results even after several years.
Likewise, the after-sales service is key to ensuring the customer's peace of mind at all times.
Here's how we work during these two specific phases.
Accurate and quality assembly
The same care that we reserve for the construction of our modular workshop and industrial furnishings is also reserved for the final step of a mechanical workshop design: assembly.
Once all the components have been tested, DEA offers a high quality installation and assembly service for work benches and complementary furnishings. The assembly is carried out by expert technicians who install the furniture on site and, if necessary, train your employees.
This guarantees not only a smooth commissioning, but also a correct use of our products over time and a longer service life.
The high quality of our service is recognised both by small workshops and by big brands, so much so that one of our biggest customers wrote us this email at the end of their installation:
Special mention to the assembly team: Marco and Maurizio were incredibly efficient. Polite, very fast and very precise both in the assembly of the components supplied, in managing relations with the technical staff, and last but not least, removing waste and leaving the work area clean.
You don’t see such a high level of assistance every day. They literally left everyone speechless.
Precision even after installation: after-sales
The real work begins after the sale, and this is where our service department comes into play.
The after-sales department boasts specialised technicians who travel wherever the DEA product is sold, to assist and certify the installation of the furniture purchased.
Equipped with a high degree of professionalism and specialisation, DEA professionals are always available to solve any problem, even simply to review the layout of the workshop following changes in the equipment or the building structure.
Thinking of redesigning your workshop or industrial floor? Get the highest quality service by contacting DEA.
